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How do I enable and use the Raymond James account (RCS) opening integration?

Will Bowman
Will Bowman
  • Updated

Wealthbox's "Send To" feature helps Advisors send contact details to Raymond James Client Onboarding & Maintenance tool for the purpose of creating a new account draft. Please note this only works with Raymond James RCS accounts.

 

How to enable the integration

  • Go to the Raymond James Settings area within Wealthbox.
  • Click on the “Connect” button in the New Account Opening section.
  • The user will then be prompted to enter their Raymond James credentials. The user will then be redirected back to Wealthbox to enter their Wealthbox credentials.
  • Once both sets of credentials have been inputted the integration will be connected

Enable-Wealthbox-Raymond-James-Integration.png

How does it work?

You can now use the "Send To" menu from a Contact Record page within Wealthbox to send contact details to Raymond James. This integration lets you create Raymond James new account drafts right from a Wealthbox Contact Record. The client will be imported into the Raymond James Client Onboarding & Maintenance tool.

Raymond-James-Send-to-Wealthbox-Contact-Record.png

A preview screen in Wealthbox shows you all the different types of data points that are supported.

Send-to-Raymond-James-Wealthbox.png

How are the fields mapped between Wealthbox and Raymond James?

Wealthbox

Raymond James

Notes

First Name firstName  
Middle Name middleName  
Last Name lastName  
Suffix suffix  
Gender gender  
Marital Status maritalStatus  
SSN taxpayerId “Social Security Number” if SSN provided.
  taxpayerIdType  
DOB dob  
     
Emails (All email addresses are sent to Raymond James)
Email emailAddress  
Email Type emailType  
     
Phones (All phone numbers are send to Raymond James)
Phone Number phoneNum  
Phone Type phoneType  
Phone Extension phoneExtension  
Phone Country Code phoneCountryCode  
     
Addresses (All addresses are sent to Raymond James with one marked as Mailing)
Mailing? isPreferredMailing True or False
Street Line 1 addressLine1  
Street Line 2 addressLine2  
City city  
State state State name converted to state code
Zip zipCode  
Country countryCode Country name converted to country code
Address Type nickname