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How do I set up and use the Pershing NetX 360 integration?

Will Bowman
Will Bowman
  • Updated

Integration Requirements & Setup

This guide explains how to set up and use the Wealthbox integration with BNYM Pershing’s NetX360+ platform. Follow the steps below to ensure seamless configuration and access.

Integration Requirements

To use the Wealthbox integration with BNYM Pershing, you’ll need:

  1. An agreement with BNYM Pershing to access the NetX360+ environment.
  2. An active Wealthbox CRM account.
  3. NetX360+ entitlement ID “00019445” is assigned to your user or template level.
  4. A successful Single Sign-On (SSO) from NetX360+ into Wealthbox for account linking.

Integration Features

  • Single Sign-on is available from Pershing to Wealthbox and Wealthbox to Pershing as part of this integration.
  • Pershing NetX360 account data, including balances and positions, is available on the Wealthbox contact record.

Accessing Wealthbox in NetX360+

  1. Log in to NetX360+ and navigate to Tools.
  2. Select Wealthbox SSO under the Prospecting & CRM section.
  3. Click to launch Wealthbox.

 

Logging In After Linking Timeout

If your link session has timed out, follow these steps to log in:

  1. A pop-up window will appear for authentication. Enter the email address associated with your Wealthbox account and click Send me a code.
    • pershing-login-wealthbox-pop-up.png
  2. Check your email for the 6-digit authentication code. Enter this code on the screen and click Sign In.
    • pershing-login-wealthbox-pop-up_code.png

Navigating Wealthbox After Linking

If your login is pre-linked and active:

  1. You’ll land on the Wealthbox Activity Stream page.
  2. Use the left-hand taskbar to navigate to the Contacts tab.
    • Here, you can view your current contact list or create a new contact by clicking the green + New Contact button in the top right corner.
  3. When viewing a contact, you’ll see options to explore client information synced with NetX360+.

For Pre-linked & Active Logins

You will land at the Wealthbox Activity Stream page. You can navigate to the contacts tab on the left-hand taskbar.

 

Viewing Client Data

  • To access detailed client data in Wealthbox, use the Client ID provided by Pershing.
  • If you're unsure of the Client ID, you can find it in NetX360+:
    • Drill down into a specific account under the Profile section.
    • Navigate to the Participants View subsection to locate both the Client ID (unique to the client) and Client Record ID (unique within NetX360+).

Pershing-None-Linked.png

If there are a substantial number of results, you will need to pick based on the Pershing “Client ID.”

Pershing-Search Results.png

If you are unsure of the Pershing “Client ID”, you can check this information within the NetX360+ screens. You must drill down into a specific account, profile section, and participant view sub-section. Client ID and Client Record ID can be used – Client ID is unique based on client input, and Client Record ID is unique within Pershing NetX360+ for your IBD.

Viewing Account Details

  • Click on a client account within Wealthbox to see a summary display with two tabs: General and Positions.
  • The General tab provides an overview of client information

Pershing-General-tab.png

  • The Positions tab shows a detailed breakdown of all assets, including their previous close positions.

Pershing-positions tab.png