Marking an opportunity as "Lost" in Wealthbox closes it out in your pipeline and signals that the business has not been obtained or a client has canceled the opportunity. This helps keep your pipeline organized, improves reporting accuracy, and allows you to track conversion metrics like win rates and revenue.
See also:
- How-to Video: How to move Opportunities through Pipeline Stages
- How-to Video: How to reopen a closed (won or lost) Opportunity
- How do I mark an Opportunity as “Won”?
Closing an Opportunity as "Lost"
To mark an opportunity as “Lost” within the default “Pipeline” view (available on the “Pro” and “Premier” plans), simply click on the Opportunity and drag it towards the bottom middle section of the page. A green “Lost” bin will appear for you to drop the opportunity into:
You can also add a new opportunity or edit an existing one with a stage of “Lost”:
Common questions:
Q: Can I view "Won" or "Lost" opportunities as stages in my pipeline view in Wealthbox?
A: No, "Won" and "Lost" opportunities are not displayed as stages in the pipeline (kanban) view. To view opportunities marked as won or lost, switch to the list view and use the stage filter to display those specific statuses.
Q: Can I edit an Opportunity's closed date?
A: In Wealthbox, when an opportunity is marked as Won or Lost, the Close Date is automatically assigned based on the date the status was changed. This system-generated date cannot be manually edited or selected at the time of closing.
If you need more flexibility for reporting—such as grouping closings by month, year, or quarter—a helpful workaround is to create custom fields using single-select dropdowns (e.g., "Closed Month," "Closed Year," or "Closed Quarter"). These fields can then be used for filtering and reporting, giving you greater control over how your data is viewed and analyzed.
Watch a how-to video on creating custom fields by clicking here.