Projects is a simple, lightweight project management tool that helps track administrative initiatives. Whether planning a seminar or organizing an office party, the Projects component allows you to keep notes, track tasks, create events, and collaborate easily.
See also:
Additionally, you can "Link a contact" to Projects as follows, and they will then be visible on the respective Contact Record Page:
How do I know if a Project is the right tool to use?
Use a Project when:
- The work is collaborative and may evolve.
- There are multiple related tasks that need coordination.
- You need a central place to store notes and files tied to a specific effort.
- The initiative doesn’t fit neatly into a repeatable process.
If you need a standardized, repeatable process, consider using a Workflow instead.
Project use cases
Internal Projects and Operational Initiatives
Projects are an excellent tool for managing internal efforts that require coordination across your team. For example, you can create a Project for seminar planning, marketing campaigns, office relocations, or technology upgrades. These Projects may or may not relate directly to client records, but they serve as a centralized location to track associated tasks, notes, files, and milestones relevant to the effort. This helps ensure that your entire team stays aligned and deadlines are met.
Event Planning
Whether you're hosting a client appreciation dinner, a webinar, or an educational seminar, Projects provides a structured way to organize logistics, delegate responsibilities, and maintain visibility on progress. You can assign tasks, set due dates, and keep everyone informed of key milestones all within the Project workspace.
New Hire Onboarding
You can create an onboarding Project template for new employees, with tasks assigned to both the new hire and internal team members. This ensures a consistent and thorough onboarding experience across your organization, covering everything from system access to training schedules and key contacts.
Process Improvements and Firm Goals
If your firm is refining internal processes, such as updating client onboarding workflows, improving reporting methods, or implementing new software tools, Projects provide a framework to capture ideas, assign action items, and track progress from start to finish.
Complex Financial Planning Engagements
For clients undergoing comprehensive financial planning, such as retirement planning, estate planning, tax strategies, or business succession, a Project allows you to break the process into manageable phases and tasks. This helps ensure that every component of the plan is addressed, tracked, and completed on schedule while providing visibility to your team on progress and next steps.
Managing Client Life Events
Clients often come to advisors during key life events such as marriage, birth of a child, divorce, retirement, inheritance, or the sale of a business. A Project helps you organize all the tasks and considerations associated with these events, from updating beneficiaries to reviewing investment strategies, ensuring you deliver thorough, proactive service.
Estate Settlement Assistance
In the unfortunate event of a client's passing, Projects can be used to manage the many detailed tasks involved in assisting executors or beneficiaries. This may include coordinating with legal teams, handling asset distributions, and closing accounts, all while ensuring sensitivity and discretion.